The HELEN'S HOUSE® Long-Term Care Households Director of Care custom-designs a Care Plan for each resident with input provided by the resident and her physicians and family. The Director of Care oversees the care delivery and monitors residents for changes in condition and communicates this to family and doctors. Our Resident Care Coordinator works closely with the Director of Care to ensure that we consistently exceed the expectations of our residents and their families. And don’t forget the 1:4 care ratio at HELEN'S HOUSE® – this enables our staff to truly get to know their residents and give them the care and attention they deserve. Our 1:4 care ratio gives us the ability to conform our schedules to the needs of the residents instead of the other way around, which is often the case. Lastly, our residents will not have to move to a nursing home as their level of assistance rises; rather, the necessary supportive services can be coordinated and brought in to enable residents to remain at HELEN'S HOUSE® and to age in place.